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By using the website www.myrokra.com and signing up for our services, or providing us your personal information for any other purpose, you agree to this Privacy Policy, and the Terms of Use of Website and Services available at this website.

Company’s main goal is to provide features that benefit you directly. Information is only collected if it directly supports features made for you. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession.

This policy will help you understand the types of information we collect from you, the purpose for which the information is collected; how the information is used; the intended recipients of such information; and how the information is protected.

For the purposes of this policy, "personal information" means any information that can be used to identify you personally.

1. Using the website, a Visitor:
   If you are a first-time visitor to this website:
   • We don't know who you are.
   • We collect technical data about your interaction with the Services. This is data we get from your use of our services.
   • We use this data to analyse how you use our website and improve the services provided through the website.


2. Using website a Registered User:
   If you have provided us your email address:
   • You are a registered user of Company.
   • You may be asked to give us additional information such as your name or mobile number in order to use certain features of the Services.
   • We collect technical data about your interaction with the Services.
   • We use all the collected data to:
     • Respond to your queries about the Services;
     • Deliver to you any notices, alerts, or communications relevant to your use of the Services;
     • Offer you other products or services that we believe may be of interest to you. You have the option to opt-out of receiving such communication;
     • Aggregate your anonymised information with information from other registered users to perform market research, project planning, product development, troubleshoot problems, analyse user behaviour, marketing purposes, and promotions;
     • Enforce our Terms of Use of Website and Services


3. Using the website as an Investor:
   If you wish to start investing in mutual funds through Company:
   • You will be asked for basic registration information, such as an email address and password.
   • You will be asked to provide personal details including your name, address, age, marital status, sex, and income.
   • You will be asked for financial information like your bank account and other payment instrument details.
   • We use this information to:
     • Fulfil your requests for mutual fund investments and the related services we provide.
     • Comply with regulations to prevent fraud, money laundering or any other criminal activity.
     • Enforce the terms of the Investor Services Agreement


4. How We Use Your Data:
   Your email address is used to send you updates regarding the Services. Your password is encrypted before being stored in our database and no one other than you know or has access to it. Under no circumstance do we know or share your password with anyone. In order to start investing through our website, we will need to verify your identity. To do so, we may, directly or through third parties, use the identification information you provide to verify it against databases maintained by a KYC (Know Your Client) Registration Agency, registered under the Securities and Exchange Board of India {KYC (Know Your Client) Registration Agency} Regulations, 2011, and the Unique Identification Authority of India. We may also use your information to verify your identity in the event you contact us for assistance with the site or services.


5. How We Use Your Financial Information:
   We use your financial information to m make investment recommendations, and to execute your investment instructions only.


6. Access Your Information:
   Your personal information is yours. If you have any questions about the accuracy or safety of your information, please do contact us.


7. Disclosure of Information:
   Simply put, under no circumstance will we sell or rent your personal information to anyone, for any reason, at any time.Just like any other financial services company, we use authorized third party service providers who are bound by the same standards of data security practices and procedures as we are under law and contract. They are subject to the same penalties as we are for the unauthorized disclosure of your personal information.


8. Security Practices and Procedures:
   We follow industry best practices, using open and known principles when transferring and storing your data. We believe the biggest threat to the security and privacy of your data is if someone – probably someone you know – gains access to any of your devices. Remember to keep your password safe and secret to prevent unauthorized access to your account. If you think that the security of your account has been compromised, change your password and contact us immediately for further assistance.


9. Changes to This Privacy Policy:
   This Privacy Policy is published on the website in compliance with the regulations. We update this Privacy Policy periodically. If you do not agree with the terms of this Privacy Policy or any changes made to this Policy, you may please cease using all services immediately and write to us.

What we collect

We may collect the following information:

Name and contact details

We may collect personal information directly from you, such as your name, email address, contact details, or other identifiers, when you register an account, make a purchase, or interact with certain features of the application.

Your personal information is used to provide you with access to the application's features and functionalities, personalize your experience, and communicate with you about your account or transactions.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

You have the right to control and manage your personal information within the application. You can update your account details, manage your communication preferences, or exercise your rights under applicable data protection laws.

You can also choose to delete your account or request the deletion of certain personal information by contacting us through the provided channels or there is an option in app settings page.

Collection/Use of image data

When you grant permission, our application may access your device's camera or photo gallery to enable features that involve capturing, uploading.

The images you upload or capture within our application may be used for document verification in Video KYC by the application.

We do not share your image data with third parties unless required by law or necessary to provide the services you have requested.

Use of location data

We access your location to verifying your identity and granting access to the application's features and functionalities.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at www.myrokra.com. We will promptly correct any information found to be incorrect.

Security certificates

The Financial Doctor. is an information technology company. We fully recognise and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.

When it comes to data security, our goal is to ensure that: Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.

All communication with you, or with mutual fund companies and other service providers – are encrypted using the highest standards.

Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfil a transaction request.

To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our firm, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.